33739036
supply of supply, installation, commissioning and testing of smart card operated automatic ticket vending machine (atvms) including 3 years of comprehensive onsite warranty and comprehensive onsite annual maintenance contract for 02 years after warranty. technical specification attached in annexure a.supply, installation, commissioning and testing of smart card operated automatic ticket vending machine (atvms) including 3 years of comprehensive onsite warranty and comprehensive onsite annual maintenance contract for 02 years after warranty. technical specification attached in annexure a.,supply, installation, commissioning and testing of smart card operated automatic ticket vending machine (atvms) including 3 years of comprehensive onsite warranty. technical specification attached in annexure a. , comprehensive onsite annual maintenance contract for 01 year for the first year after expiry of warranty. warranty period: 3 years, amc period: 1 years, rate of discounting: 10 % at (location) as per annexure c uttar pradesh 1.00 year 3 5701n01b goods (y) non stock yes rites inr comprehensive onsite annual maintenance contract for 01 year for the second year after expiry of warranty.[warranty years: 3, amc years: 2, rate of discounting: 10%] consignee as per annexure c uttar pradesh 1.00 year 3. t and c f.o.r page 1 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 description destination delivery period description delivery /completion rate of supply for all items commencement : within 2 months of issue of contract, completion : this delivery schedule within 6 months is flexible and deviation may be allowed in railway interest as deemed fit payment terms s.no description payment terms 1 80% payment shall be made on receipt of the items in satisfactory condition, against suppliers challan certified by consignee gazetted officer, and inspection certificate issued by the nominated inspection agency. balance 20% payment shall be made after successful installation, commissioning and acceptance of the equipment by consignee subject to submission of bank guarantee for 10% of the contract value for warranty obligations, valid beyond 6 months period of warranty. statutory variation clause s.no description 1 statutory variation in taxes and duties, or fresh imposition of taxes and duties by state/ central governments in respect of the items stipulated in the contract (and not the raw materials thereof), within the original delivery period stipulated in the contract, or last unconditionally extended delivery period shall be to railways account. only such variation shall be admissible which takes place after the submission of bid. no claim on account of statutory variation in respect of existing tax/duty will be accepted unless the tenderer has clearly indicated in his offer the rate of tax/duty considered in his quoted rate. no claim on account of statutory variation shall be admissible on account of misclassification by the supplier/ contractor. standard governing conditions s.no description 1 irs conditions of contract: the contract shall be governed by latest version (along with all correction slips) of irs conditions of contract, and all other terms and conditions incorporated in the tender documents. 4. eligibility conditions special eligibility criteria s.no. description confirmation remarks documents required allowed uploading 1 (1) order will be placed on oem or their authorized dealer having yes yes allowed satisfactory past performance for this item. in case authorized dealer is (optional) quoting against this tender they must attached tender specification authorization failing which their offer will be summarily rejected. in case the quoted make is new in indian railway, the oem/supplier should furnish a valid certificate issued by cris for uts/prs application compatibility. (2) if the supplier is not original equipment manufacturer (oem) then authorization letter from the oem with availability of support and spares for codal life of equipment should be provided by the supplier. 5. compliance conditions check list page 2 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 s.no. description confirmation remarks documents required allowed uploading 1 (1)the bidder confirms that rates and other financial terms quoted in no no not allowed relevant columns of financial bid will only be ruling terms for acceptance , and such terms quoted anywhere else should be ignored. [denial of this condition not recommended](2)the bidder agrees to supply the tendered stores at the rates quoted by him in accordance with the irs conditions of contract and [or] special conditions and [or] other conditions specified/attached with the tender. commercial compliance s.no. description confirmation remarks documents required allowed uploading 1 the bidder confirms that rates and other financial terms quoted in relevant yes yes allowed columns of financial bid will only be ruling terms for acceptance, and such (mandatory) terms quoted anywhere else should be ignored.(denial of this condition not recommended). 2 firm must specify whether their firm is mse registered/ nsic as per para yes yes allowed 3.0 of instructions to tenderers and general conditions of tender for (mandatory) supply contract of north eastern railway. they must upload valid certificate along with their offer for tendered item to avail emd exemption and other mse benefits. 3 firm agree to pass on such additional set off / input tax credit as may yes yes allowed become available in future under the gst provisions in respect of all the (mandatory) inputs used in the manufacture of the tendered item on the date of supply, by way of reduction in price and advise the purchaser accordingly. 4 firm shall upload recent purchase order/rites inspection yes yes allowed certificate/receipt note for past performance and credentials. (mandatory) 5 firm confirm that rates, other financial terms, deviations (if any) are quoted yes yes allowed in the relevant column of technical deviation and commercial deviation (mandatory) template provided on techno commercial offer form. any other place if quoted will be ignored. firm may note that conditions deviating from the tender conditions/ description/specifications may render the offer liable to be ignored. 6 firm shall file gstr 1 and gstr 3b for transaction with railways in due yes yes allowed time preferably every month so that itc benefit can be availed by railway. (mandatory) 7 (1)please enter the percentage of local content in the material being yes yes allowed offered. please enter 0 or fully imported item. and 100 for fully indigenous (mandatory) item. the definition and calculation of local content shall be in accordance with the make in india policy as incorporated in the tender condition. (2)class i local supplier and class ii local supplier shall be eligible to bid in procurement in terms of para 2.24 of ner bid document version 26.0 8 please enter the percentage of local content in the material being offered. no yes allowed please enter 0 for fully imported items, and 100 for fully indigenous items. (optional) the definition and calculation of local content shall be in accordance with the make in india policy as incorporated in the tender conditions. general instructions s.no. description confirmation remarks documents required allowed uploading 1 (1) evaluation will be made after summing atvm rate and amc rate. (2) no no not allowed firms to quote amc for 02 years after expiry of warranty period. warranty period: 03 years, cmc period: 02 years, rate of discounting 10% 2 ner technical specification for this tender is attached in annexure a. no no not allowed 3 special condition offer for this tender is attached in annexure b. no no not allowed page 3 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 4 list of locations for this tender is attached in annexure c. no no not allowed 5 bid document version 26.0 is applicable to this tender. no no not allowed 6 other conditions not specified in these special conditions will be as per no no not allowed clause 4 of the bid document version 26.0. 7 (1) other conditions: (b) emd/sd as per clause 1.18 & 1.19 of bid no no not allowed document ver 26.0(c) gst conditions as per clause 2.22 of bid document ver 26.0 (d) firms should upload bank detail i.e. bank name, bank account number, ifsc code, and micr code with their offer.(e) bidder should invariably indicate gstin number and hsn code of the offered stores duly enclosing the documentary evidence.(2) certificate a for compliance of rule 144 (xi) in the general financial rules (gfrs), 2017 (undertaking given in nit in this regards may be referred with) i/ we hereby certify that i/ we are not from such a country and are eligible to be considered. (3) certificate b for compliance of rule 144 (xi) in the general financial rules (gfrs), 2017 as mentioned in clause above, in case the bidder is from a country which shares land border with india vide order reference mentioned in related clause above the following confirmation to be provided by the bidder : (undertaking given in nit in this regards may be referred with)i/ we have been registered with the competent authority as mentioned in the above govt. order dtd. 23.07.2020. i/ we hereby certify that, we fulfill all requirement in this regard and are eligible to be considered (where applicable, evidence of valid registration by the competent authority shall be attached). note full details given in clause 2.30 of the attached bid document 26.0 8 this is non safety item. no no not allowed special conditions s.no. description confirmation remarks documents required allowed uploading 1 installation and commissioning i) installation & commissioning of no no not allowed equipment shall be done at consignee site and should be completed within 15 days of receiving an installation call from the consignee. ii) if the scheduled date of installation falls on holiday/non working day (at the delivery location), the next working day shall be treated as due date of installation iii) final commissioning certificate shall be issued after successful functioning of equipment for 07 days from the date of commissioning. iv) supplier will update images of the equipment as and when required as per cris recommendation. v) set of manuals and support documents with each smart card operated ticket vending machine (atvm) shall be made available. all the smart card operated ticket vending machines (atvms) must be accompanied by original documentation and full set of accessories given by the oem. any software for installation of the equipment shall be supplied on cd/storage device (at least 05 nos.) vi) a sticker mentioning the service support call center number of the vendor should be pasted on each supplied item. an installation certificate must be obtained from consignee representative (s). vii) vendors shall make necessary arrangement for grouting of atvm. viii) earthing : firm should provide earthing for atvm so that it function properly. the specification shall be 1) gi pipe 3cm long , 50 mm dia, 3.65 mm thick, perforated staged 4.76 mm holes 2 nos. per 304.8 mm. 2) outer surface above ground level should be plastered with 1:4 cement sand 3) clamps to be welded of 2mm x40mm x10mm. 4)galvanized steel wire of 4swg of required length used for connecting equivalent to earth plt. 5) earth resistance should be less than 5 ohm 2 training: the supplier to familiarize concerned staff at each site with no no not allowed installation and operation of equipment. page 4 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 3 the performa for giving this warranty by the bidder is also enclosed in no no not allowed annexure b. the scope of warranty is given below: the vendor shall maintain the system in good working order. the service shall consist of preventive and corrective maintenance and shall include: i) the warranty for all the smart card operated ticket vending machines (atvms) in a supply order shall be valid for a period of 03 years from the date of last final acceptance certificate, issued by consignee representative of smart card operated ticket vending machines (atvms) for full quantity as per supply order or 42 months from the date of completion of delivery as per supply order to the consignee, whichever is earlier. however, condition for warranty for 42 months is applicable only in case of delay in commissioning is on account of railway and not on account of bidder (s) ii) all the smart card operated ticket vending machines (atvms) shall have comprehensive onsite warranty support i.e. the repair/replacement of faulty units including replacement of all consumable parts of thermal printers i.e. printer head, cutter etc. during the warranty period at the respective sites/locations after the complaint is lodged at the nearest customer support office: iii) during the warranty and amc, support shall cover 24 hours x 7 days a week. all type of problems in smart card operated automatic ticket vending machine (atvm) should be attended within 12 hours from the date of lodging of the complaint and problem should be rectified within 2 days from the date of lodging of the complaint iv) free patches/upgrades and firmware upgrade of smart card operated automatic ticket vending machine (atvm) and its sub components. the installation of these will be the responsibility of firm. v) if (a) problem in smart card operated automatic ticket vending machine (atvm) are not attended within 12 hours, railway will deduct rs. 250 per day or part thereof (b) problem in smart card operated automatic ticket vending machine (atvm) are not rectified within 2 days, railway will deduct rs.1000/ per day or part thereof. the penalty amount will be worked out on quarterly basis and demand letter will be sent to the bidder to deposit the same with railway within 15 days from the date of issue of demand letter. in case the bidder does not deposit the penalty amount within stipulated time, railway reserves the right to recover the due amount as under: a. from any other pending bills of the bidder in railway. b. from security deposit/ pbg bond furnished for this contract or any other contract. vi) the bidder shall provide a complaint escalation mechanism for escalated complaints during the warranty period. vii) vendor will maintain their own inventory of spares so as to give the fast and efficient service, carryout all necessary repairs and replacements of parts without any additional cost, if any. viii) the bidder shall furnish list of his service and support centers along with contract person name with offer 4 spare: firm should maintain all essential spares like thin client , printer no no not allowed head, sensor, monitor, printer, card reader etc. for a period of 5 years. sufficient quantity of spares ie. 10% of the total quantity ( thin client , monitor, touch, printer card reader) would be readily available and handed over to consignee so that any replacement of spare shall be done immediately by the firm service engineers to ensure minimum down time. page 5 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 5 railway reserves the right to enter into comprehensive annual no no not allowed maintenance charge(camc) after satisfactory completion of warranty period. the pbg bond is liable to be forfeited if the bidder refuses to enter into cmc on completion of warranty period. the firm will have to deposit 10 % amc contract value as security and pbg. dy.ccm/ps/hq/ner will enter into direct agreement with firms at the rate mentioned for cmc charge in contract. 1. cmc charges will be paid after half yearly basis service (after completion of 3 years warranty period). 2. preventive maintenance of each atvm kiosk will be done by the vendor at least once in a month failing which stringent action including penalty may be imposed by the consignee at the rate of rs.300/ per day after expertly of scheduled date of preventive maintenance during warranty coverage. . 3. firm should maintain all essential spares in sufficient quantity to be readily available at site so that any replacement of spare shall be done immediately by the firm service engineers to ensure minimum down time. 4. equipment shall be made operational within 24 hours of lodging of the complaint. if atvm kiosks are not made operational within 24 hours of lodging the complaint, a penalty @rs.250/ per day or part thereof will be imposed. 5. the camc will include spares and consumables both( except stationary i.e printer roll. 6 payment terms: (a) 80% of the value of complete smart card operated no no not allowed automatic ticket vending machines (atvms) supplied against supply order shall be paid by the railway on receipt of following documents: (i)certificate of receipt of full quantity of smart card operated automatic ticket vending machines (atvms) in good conditions by the consignee representative as per contract. ii) rites inspection certificate. iii) confirmation of the validity of pbg bond of 10% of the value of the supply order for a period up to 3 months beyond the last date of warranty period. b) balance 20% shall be paid after installation and commissioning of full quantity of smart card operated automatic ticket vending machines (atvms) against supply order, to the satisfaction of the consignee representative and upon furnishing the following documents: i)final acceptance certificate for successful commissioning of complete smart card operated automatic ticket vending machines (atvms)at all sites/locations specified in supply order, issued by consignee representative. ii) in case of delay in final commissioning beyond 3 months from the date of delivery, on account of reasons not attributable to the bidder to be certified by dy.ccm/ps/hq/gkp, part payment may be claimed for the smart card operated automatic ticket vending machines (atvms) actually commissioned. the supplier will also be required to submit along with the bills, a commitment to complete installation and commissioning at such remaining locations on receiving a call from the consignee representative. iii)in case of delay in final commissioning at any location beyond 6 months from the date of delivery on account of reasons not attributable to the bidder, the balance of the 20% of the cost of the smart card operated automatic ticket vending machines (atvms) remaining non commissioned may be paid to the bidder against submission of an additional bank guarantee of an equal amount valid for minimum 12 months which shall be returned on completion of commissioning of the remaining equipment. the supplier will also be required to submit along with the bills, a commitment to complete installation and commissioning at such remaining locations on receiving a call from the consignee representative. the payment terms is superset as per sl. no. 01 of payment terms. 7 as per clause 1.6 of bid document version 26.0 except the validity period no no not allowed to be read as 120 days for the date of tender opening. 8 in case of any deviation between the tender document and bid document no no not allowed version 26.0, the former shall prevail. page 6 of 7 run date/time: 31/08/2022 16:56:42stores/north eastern rly tender document tender no 21225008 closing date/time 30/09/2022 11:30 undertakings s.no. description confirmation remarks documents required allowed uploading 1 certificate for compliance of rule 144 (xi) in the general financial rules no no not allowed (gfrs),2017.i /we have read the orders regarding restrictions on procurement from a bidder of a country which shares a land border with india vide order ref. f. no. 6/18/2019 ppd dtd. 23.07.2020 (containing office memorandum, order (public procurement no. 1) & order (public procurement no. 2). order ref f. no. 6/18/2019 ppd dtd. 23.07.2020 (order (public procurement no.3) issued by joint secretary (ppd), department of expenditure, ministry of finance, gol and om no. dpe/7(4)/2017 fin. part i dtd. 30.07.2020 issued by the director, dept of public enterprises, gol; note 1 to comply bidders are also to certify either certificate a or certificate b as given under other conditions of this nit. 2 para no. 2.30 of bid version 26.0 also be read in this regards. 6. documents attached with tender s.no. document name document description 1 irscondition.pdf irs condition 2 1647000715024 bid.ver.26.pdf bid doc. v.26 3 nertechenicalspecificationannexurea.pdf ner techenical 4 specialconditionannexureb.pdf special conditions 5 listoflocationannexurec.pdf list of location this tender complies with public procurement policy (make in india) order 2017, dated 15/06/2017, issued by department of industrial promotion and policy, ministry of commerce, circulated vide railway board letter no. 2015/rs(g)/779/5 dated 03/08/2017 and 27/12/2017 and amendments/ revisions thereof. as a tender inviting authority, the undersigned has ensured that the issue of this tender does not violate provisions of gfr regarding procurement through gem. digitally signed by dy.cmm/gen ( digamber jha ) page 7 of 7 run date/time: 31/08/2022 16:56:42 , comprehensive onsite annual maintenance contract for 01 year for the second year after expiry of warranty.[warranty years: 3, amc years: 2, rate of discounting: 10%]...
Due Date : September 30, 2022
Tender Value : ₹ Ref. Documents
